Package arrived this morning !
Swift delivery .
Thank you so much .
Mary G
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Tim C07/07/2023, 16:40
Hello John
Thank you for reply and replacement.
Your customer service is great and will return to purchase other items in the future.
Have previously recommended you to friends.
Regards
Tim
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Gillian07/07/2023, 16:13
My order arived safely this morning.
Thanks for a most efficient service.
Regards
Gillian
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Paul K 07/07/2023, 15:54
Hi Natalie, I’m happy to report the second delivery arrived to my house this morning! I actually spoke to someone in dispatch yesterday who re-addressed my parcel. So all’s well that ends well.
Thanks a mil for excellent after sales service – and of course I am happy with the product!
Paul K
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Mark F07/07/2023, 12:24
Thank you so much for swapping one pair of glasses for another. I'm really pleased with the replacement pair.
Thanks for the great customer service.
Best wishes,
Mark F
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Wendy05/07/2023, 21:06
Hello John
Thank you for your prompt service. Always a pleasure to deal with eyelids.
Regards
Wendy
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Wilma B11/07/2022, 12:56
Great selection and sizes
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Sarah F05/07/2022, 21:50
Here you go:
'A great company offering first class service. I ordered the wrong spectacles and wanted to exchange them and Natalie was more than helpful at every stage. They get 5 stars all round from me!’
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Tony L05/07/2022, 12:32
Hi John & Natalie
Order received today - fantastic service .
Many thanks
Tony
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Olive O'12/05/2022, 17:38
I would like to congratulate you on your efficiency as my glasses arrived this morning-that is what you call great service!
D
David L11/03/2022, 16:22
Amazingly quick service.
Ordered at 12.32pm yesterday, delivered today at 12.28pm.
And the prizes are decent for the good quality.
Can't get any better than this.
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Victor29/01/2022, 16:32
Hi Natalie
Many thanks for first class customer service.
Kind regards
Victor
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Peter M13/12/2021, 12:22
Received my new Terre glasses today together with the complimentary Milos frames. Thank you so much for your excellent customer service and communication. It's a rare thing these days, and makes Eyelids a very special company to deal with.
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Maggie13/12/2021, 12:14
I spoke with a gentleman on the phone the other day after I had messed up my order myself.
He advised me on how to calculate the correct strength from my prescription, accepted my return, issued me with a new pair of glasses, all within 2 / 3 days
That level of courtesy, efficiency and manners is unheard of in modern day online buying, and much appreciated.
Please pass on my thanks.
Regards
Maggie
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Colette26/11/2021, 16:21
Many thanks for such a fast delivery and the glasses are excellent! So glad I came across your website - I didn't expect to receive until at least next Monday but they arrived this morning. Lovely protective cases too and crystal clear vision. I will be recommending to my friends and will return again!